Brentwood Animal Hospital (Vet) - A Big Thumbs Down. I would NOT use this vet. I have taking my 2 dogs to see Dr. Hild for the last year. Here's what happened...
Both my dogs need their DA2P shot and one of my dogs had discharge and a growth that I wanted checked out. When I got back to the room, the receptionist, Shelly went over why we were there. Dr. Hild came in the room and started rattling off everything she said my dogs needed. I said I feel like that's a lot and going to be more than I expected to pay. Dr. Hild asked if I wanted an itemized list and I said yes. Shelly came in and told me that they both needed annual exams, their DAP2 vaccines, fecal and heart worm test. I told her that they still had 2 more months of heart guard and they get it every month like clockwork, so I wanted to come back another time for that test and i didn't want them getting the fecal test either. She said ok let me tell the vet. She then comes back in and said, I'm sorry Dr. Hild has already drawn the blood and is doing the heart worm test. I told her that I was supposed to discuss the list before anything started. The receptionist just ignored me and said, I would just get it but you don't have to do the fecal. I was stunned but what was I going to do, she already had completed it.
Dr. Hild also ALWAYS takes my dogs out of the room for their exam, which I'm not sure why since there are exam tables in each room. I find it strange that she does not exam the animals with their owner present so she can talk with you about what's going on. If she would exam dogs in front of their owners, the owner would be able to ask questions and let her know what was needed before a service is performed.
Dr. Hild told me my dog has arthritis and prescribed some anti-inflammatory medicine, told me the lump was benign but NEVER even mentioned the discharge. I didn't even think about it until I got home and realized she never said anything about it. After paying almost $400, I looked at the bill when i got home and realized that Dr. Hild had given both of my dogs a Bordetella vaccine that NO ONE even mentioned to me beforehand. As a dog owner I have the right to decide what vaccines my dogs get, especially when I'm the one paying for them! No one ever told me that they were getting it nor did I give my permission for them to administer it. I'm assuming it was given but you never know because she takes you animal into another room for an exam. Not only is Dr. Hild cold and distant, she is at times rude. Ridiculous!