I felt like my needs were mostly met, but they didn't make any extra effort. They didn't tell me very much about my treatments' risks and benefits. I still felt like I had to do my own research. They answered most of my questions but I could have used more information. Getting an appointment at this office wasn't too difficult. rude tech, they rush you in and out. even told me to go get an energy drink during ultrasound cause the baby was sleeping. HELLO i am pregnant if you didnt see that on the ultrasound.