This place is totally incompetent. They prescribed the wrong medicine for my dog's eyes for 2 years at $70/mo. It was supposed to help his tear ducts. They admitted 2 years later it was the wrong medicine. Too late for my dog who went blind because his corneas got so scratched. After spending thousands of dollars trying to control my other dog's ear infection, they were unable to do anything except charge me to examine him yet again. Their bills are almost 3 times as high as you would expect and often run over $400 per visit. When I asked for my dogs records so I could go to another vet, they refused to give them to me. Don't use this vet!