Countryview Animal Hospital

Countryview Animal Hospital
Countryview Animal Hospital 2710 USHighway 258 North Kinston, NC 28504
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Best vet ever. Extremely caring and thorough.
by G Sugg xxx.xxx.165.40
June 27, 2017
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by jack xxx.xxx.72.93
October 22, 2015
The benches in their waiting rooms are nice. They have a seperate area for cats and dogs. I was comfortable. Based on my experience, I wouldn't recommend them to my friends or family.
We have been going to this vet for 6 years and the service has declined. At first we were very happy with them and their services the last couple of years have gotten worse. They gave us the wrong dosage of medicine for one of our dogs and just recently we went in with an emergency and they did nothing. For two days they had our dog and only gave her fuilds by iv. She was only taken outside twice a day and it end up to me to take her out to get a urine sample they were supposed to have gotten the day before. They would not return calls or answer questions. We ended up removing her and going to another vet. Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. They were barely helpful at all.
We will be transferring our records to another vet.
They are okay for shots and routine but they don't seem to care now when in the past they did. It's a real shame.
by Alleighkat xxx.xxx.67.245
May 29, 2014
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.49.2
May 20, 2014
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.87.237
February 07, 2014
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.29.186
December 05, 2013
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.71.180
May 14, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.25.134
February 05, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.140.185
October 24, 2012
Was your pet anxious to leave this veterinarian's office?
Extremely anxious! My pet was so relieved when we left
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.77.73
October 09, 2012
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