Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. This veterinarian was extremely friendly, and paid attention to both me and my pet. They really made the extra effort to make us feel welcome and at home.