IHC Instacare - Bountiful

IHC Instacare - Bountiful
IHC Instacare - Bountiful 280 North Main Street Bountiful, UT 84010
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Consumer Feedback

(26 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider use current and safe equipment?
Yes
Was this provider's staff friendly?
Yes
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous xxx.xxx.150.66
October 19, 2013
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did you feel safe in this provider's care?
Absolutely Not!
by Anonymous xxx.xxx.54.91
May 24, 2013
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Was this staff friendly?
Yes, they went above and beyond
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.151.170
May 14, 2013
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
by Anonymous xxx.xxx.134.84
May 07, 2013
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Are you going to visit this provider again?
Not if my life depended on it
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
by Anonymous xxx.xxx.122.237
April 20, 2013
Did this provider use current and safe equipment?
Yes
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Does this provider give unbiased advice?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.249.60
January 23, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Sparky xxx.xxx.151.76
July 16, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.137.83
June 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Lamb xxx.xxx.22.136
June 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.150.103
April 01, 2012
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