I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I've been to other vets that have designated areas for dogs to go to the bathroom but I didn't see one here. It really wasn't that big of deal though because there was a little grass outside the office so it was fine. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. My pet is so spoiled every time we come here. There is always food and water available and the occasional random toy to play with as well. Their prices were pretty high, but I've had to spend more at other places.