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Valley View Veterinary Clinic

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Valley View Veterinary Clinic
Valley View Veterinary Clinic
(16 Reviews)
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19287 Conifer Lane Council Bluffs, IA 51503
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Was this animal hospital's staff friendly?
Yes, they went above and beyond
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
by Eleanor Rice xxx.xxx.0.98
March 22, 2014
Dr Lee is an incredible Vertinarian, She performed surgery removing multiple tumors from my beagle and she recovered perfectly. I am so thankful that Dr Lee is available. I live about a 30 minute drive from her office, but the drive is worth it when there are important issues regarding my pet. For regular routine office visits, immunizations etc, I go to a local vet , but Dr. Lee is my vet of choice for the more complicatied issues, especially surgery. She also did some surgery on my pet cat who also recovered perfectly. Dr Lee also does vounteer services at the Council Bluffs animal shelter. She really cares about the well being of animals. I would not think twice about leaving my beloved pets in her capable hands. If she cant fix them nobody can. I recommend Dr. Lee to anyone in the Omaha, Council Bluffs area looking for the best vet in the midwest.
by Jeff xxx.xxx.9.218
July 12, 2013
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.196.57
July 12, 2013
Were the waiting room chairs comfortable at this animal hospital?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.55.254
June 03, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.45.26
January 14, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by kathi xxx.xxx.11.114
December 14, 2012
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by r xxx.xxx.40.224
December 01, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.178.177
November 09, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.177.44
October 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.29.239
July 23, 2012
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Map and Directions
19287 Conifer Lane, Council Bluffs, IA 51503