Personal Touch Physical Therapy & Wellness Center

Personal Touch Physical Therapy & Wellness Center
Personal Touch Physical Therapy & Wellness Center 790 East Market Street West Chester, PA 19382
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I have had 2 surgeries each requiring physcial therapy. Each time I chose Personal Touch. The staff is friendly, caring, and knowledgeable. Each therapist is a master in the field; a client receives excellent care. Also offered are small classes of Yoga, Pilates, and bone strengthing. Because the classes are 4-5 women, it is much like having a personal trainer! The name says it all: Personal Touch.
by Susan xxx.xxx.77.65
September 17, 2015
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider treat their staff well?
Extremely well
Did this provider have reasonable prices?
Yes
Were the restrooms well-stocked at this provider's office?
Yes
by Anonymous xxx.xxx.36.153
October 25, 2014
Was this provider's staff friendly?
Yes
Did the waiting room furniture appear to be clean?
Yes
Was the office accommodating when booking an appointment?
Great
Would you refer this provider to a family or friend?
Definitely
Did this provider seem up-to-date with the current advancements in their field?
Definitely
by Anonymous xxx.xxx.80.135
March 26, 2014
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider use current and safe equipment?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.12.188
January 07, 2014
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider have helpful information available online?
No, just a basic listings page
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.252.165
September 10, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.199.228
May 30, 2013
by Anonymous xxx.xxx.151.212
May 18, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous xxx.xxx.100.169
January 09, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Would you refer this provider to a family or friend?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.48.1
October 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.65.41
August 19, 2012
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