Goddard Veterinary Clinic

Goddard Veterinary Clinic
Goddard Veterinary Clinic 19912 West Kellogg Drive Goddard, KS 67052
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Value
4 star average for Value
I called in the AM and stated that my cat's colon was blocked as he did not appear to have any bowel movements and was not eating his food. I inquired if Dr. A would express out or unblock the cat's stool. The staff stated that, of course, they did do expressing out. The staff strongly urged me to bring him ASAP and leave him until Dr. A could get to him. Upon arriving with my cat, the staff then showed me all the expensive things that could be done and demanded my signature. I quickly informed them that my cat had had prior exams done the previous day and also that I could not afford to have all of this done. I specifically asked them what needed to be done in order to have him expressed out. They stated that it necessary to have an expensive digital x-ray. Under duress, I agreed to the digital x-ray and was then asked to leave and come back when they would call me. After returning, I, alone without my cat, consulted with Dr. A. He briefly told me that while the cat appeared to have some hard stool in the colon that he did NOT find it necessary to express him out. I quickly countered with the fact that my cat had NOT been eating well nor had he had any stools within the last couple of days. Dr. A quickly responded by saying that I had NOT fed my cat enough food. This, of course, was NOT true. In desperation to see my cat, I finally ended the meeting and I myself stated that, perhaps, I would just feed my cat milk and then maybe he would have stools. Dr. A quickly responded by agreeing that this would probably work but it might also produce diarrhea. Then, in order to get my cat back, I had to pay a high price for receiving NO real service at all. Expressing out an animal should NOT be an expensive procedure although it is NOT really a pleasant one for a veterinarian – and anesthetization should NOT occur for this procedure. (Also, I did NOT get the opportunity to observe whether or NOT a physical exam had been performed.)
by Anonymous xxx.xxx.168.226
January 31, 2016
Was this provider's office clean?
It was satisfactory
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you feel safe in this provider's care?
Yes
Does this provider give unbiased advice?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.119.145
October 26, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the examining rooms clean and free of odor?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
April 11, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
March 10, 2011
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