Directory > Providers > Pet Services > Animal Hospital > MI > Lansing > Lansing Veterinary Urgent Care > Reviews

Lansing Veterinary Urgent Care

Nearby

Animal Hospitals

Riverfront Animal Hospital

Lansing, MI

A A A Pet Vaccination Center

Lansing, MI

Tri County Mobile Veterinary Clinic Plc

Lansing, MI

Ailurophile Cat Clinic Plc

Lansing, MI
Get Featured on Wellness.com > Learn More
Lansing Veterinary Urgent Care
Lansing Veterinary Urgent Care
(25 Reviews)
> Get Phone Number & Directions
3276 East Jolly Road Lansing, MI 48910
Add a Review

Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
did not really get to interview with them, or speak with them for long they were very, very busy.
by sue xxx.xxx.209.66
February 19, 2019
This phone number is no longer in service or has been disconnected.
by DavieK xxx.xxx.55.71
May 08, 2017
They definitely care about patient comfort because they have the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting for my appointment. I will definitely recommend them to people I know. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. My overall experience with this provider would rank them five stars. They were so appreciative and thankful. The staff was very caring and compasionate at a very sad time for my family. I was very impressed.
by Michelle Reddish xxx.xxx.212.2
May 16, 2014
Was this veterinarian friendly?
Yes
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.253.13
December 04, 2013
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. I don't think I will be recommending this animal hospital to anyone I know. They didn't really meet my standards, and I don't think they would meet my friends' or families' either. They seemed like they were using fairly modern treatment methods and procedures, but I'm not really sure.

Now after that auto review it says i wrote I will tell you what I think.
I took my dog there while he was having a seizure. He is epileptic and has a seizure history. The first thing they did was to remove my dog from me ( bad move) and take him to the back rooms and left me standing in the front. Did not ask me any questions or tell me anything. Then a girl came out and took us to a exam room to fill out paperwork but never said what do you want us to do. when I asked to see my dog she said I am not permitted in the back because they have other patients. ( WTF ) Next the doctor came in to tell us he was in a cage (not my arms) with a IV. I said my dog is not staying here and is going home with me whereas she said you don't want us to do blood tests and I said no. She then ran out of the exam room.
They brought my dog out to me still in a seizure and charged me $. This was the most unprofessional visit to a vet I have ever had. What should have happened is that my dog and I put into a exam room together and the doctor say what do you want and I could have said to stabilize him with a shot of valium. After going to my vet the next day I can do this myself at home rectally.
by Stan xxx.xxx.143.150
November 16, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider have helpful information available online?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.31.113
October 21, 2013
Was it easy to make an appointment with this provider?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Mel 61 xxx.xxx.161.130
September 07, 2013
Did this provider answer all of your questions?
Yes
Did you experience unnecessary pain during your visit?
No
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this animal hospital use current and safe equipment?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.164.254
July 29, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
Did you feel safe in this provider's care?
No, I was scared
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
No, they criticized what I have been doing and gave me no additional information on how I could improve
by Anonymous xxx.xxx.167.151
April 14, 2013
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.120.13
April 12, 2013
Add a Review
Map and Directions
3276 East Jolly Road, Lansing, MI 48910