Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Would you recommend this animal hospital to others?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously