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Gretchen Kelly, DVM

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Gretchen Kelly, DVM
Foothills Animal Clinic
(30 Reviews)
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126 Cherry Mountain Street Forest City, NC 28043
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
October 02, 2011
Does this veterinarian send reminder cards for your pets annual check-up?
Never, and I always forget
Was this provider's office too loud?
No, it wasn't too loud
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous
September 24, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
July 12, 2011
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Was this provider's office clean?
It was satisfactory
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
by Anonymous
June 29, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider remember you and your circumstances at every appointment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
June 10, 2011
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
by Anonymous
May 19, 2011
They were absolutely amazing! My precious Yorkie was hit by a car (we think anyway) and her whole right side was collapsed. With the care that I received from Foothills, she survived and was able to go to Greenville to have her body reconstructed. They are very knowledgeable and never got frustrated with the several questions I had. I chose to come to Foothills for all of Bella's follow up care because of how well they interact with her. They do not over charge for the care they provide. Its an all around great place!
by Anonymous
May 19, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did you experience unnecessary pain during your visit?
No
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
May 12, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Would you recommend this provider to others?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
by Anonymous
March 15, 2011
The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. They have a huge selection of medication available for pets and fully explain the benefits and possible side effects that each one presents. They also provide flea protection by the month, if you prefer to buy it that way. It's such a great place. This veterinarian is so great about sending reminders for pets annual exams and thanks to them I have never forgotten once.
by Anonymous
March 01, 2011
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Map and Directions
126 Cherry Mountain Street, Forest City, NC 28043