Gretchen Kelly, DVM

Gretchen Kelly, DVM
Foothills Animal Clinic 126 Cherry Mountain Street Forest City, NC 28043
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value

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Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.64.152
March 31, 2012

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Would you refer this provider to a family or friend?
Yes
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
March 12, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
February 25, 2012

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Was this veterinarian friendly?
Extremely Friendly
Did you feel safe in this provider's care?
Yes
Does this provider give unbiased advice?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Average
by Anonymous
February 07, 2012

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The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They are always prepared for my appointment and remember everything about me. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Anonymous
February 05, 2012

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Did this provider prominently display their diplomas or business license?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
December 01, 2011

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How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
November 16, 2011

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Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you experience unnecessary pain during your visit?
No
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
November 08, 2011

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I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. When comparing them to others I have visited for the same condition, they are among the best I have seen. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The office was very easy to locate. I didn't have any trouble finding it at all.
by Anonymous
October 21, 2011

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Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's staff friendly?
Yes, they went above and beyond
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
by Anonymous
October 17, 2011
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