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Animal Emergency Clinic Of the Hudson Valley

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Animal Emergency Clinic Of the Hudson Valley
Animal Emergency Clinic Of the Hudson Valley
(11 Reviews)
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1112 Morton Boulevard Kingston, NY 12401
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
I had to have 24 hr care for my cat who needed an IV and my own vet was not able to provide this over the weekend. The vet who was on duty when I brought the cat in was wonderful. She was available, reassuring and comforting. Then the shift changed and the second vet was cold, aloof and would not come out and talk to me when I went to pick up my cat. I had to talk to techs. I was reassured she was eating, but when I got her home she wouldn't eat (which was one reason I had her at the vet to begin with). The situation was she was not eating, no longer had iv fluids, and had to have an antibiotic and thyroid medication and wouldn't take that by mouth. I called back to get some advice and the vet on call would not talk to me and the person answering the phone said I could bring the cat back if I wanted to. So, a very mixed experience there.
by Rochlilac xxx.xxx.224.32
October 21, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office clean?
It was satisfactory
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous xxx.xxx.17.76
September 29, 2013
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.126.45
September 16, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.149.237
June 15, 2013
I first would like to say that I am very glad this Emergency Care Vet Clinic is hear for us during the hours my Vet is not available. On an occasion, my cat suffered a seizure and passed away. The staff was very caring and compassionate. Just last year (9/2012), I had to bring my Bella in for the entire weekend. She was suffering from Kidney Failure due to Lyme's Disease. I was not happy that she had to be moved from my Vet in Poughkeepsie, but again, I am glad the option was available. There are 2 large complaints that I had: 1, is that the staff knew that Bella was quite critical, and I was very concerned & visually upset. I did not get a lot of reassurance that she would be cared for in the way she was with my Vet. 2. is that the cost is almost prohibitive for anyone to afford to bring an animal in! I was told with one of my cats that it would be $125 to just examine the animal! For Bella it was $800 for the weekend. That included medications. Bella passed away a couple of days after we picked her up From the Kingston Center. They were in NO WAY responsible for her passing, but I do feel that she could have had better care while she was a patient there. I know this must be a very difficult line of work, but please know that just a few kind words of encouragement go a long way. Thanks You.
by Anonymous xxx.xxx.55.107
May 19, 2013
Was this provider's office too cold?
No, it was fine
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
by Anonymous xxx.xxx.80.100
April 28, 2013
Was this provider's office clean?
It was satisfactory
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office too cold?
No, it was fine
Was this provider's office too cold?
No, it was fine
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.151.137
March 01, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider's office too cold?
No, it was fine
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by ken mauher xxx.xxx.99.235
December 15, 2012
I have a very sick dog. Their level of knowledge and concern were commendable.
by thankful xxx.xxx.49.234
July 08, 2012
My owner used Animal Emergency Clinic of Kingston once and I was very angry with her. I caught and seriously injured a baby rabbit on a weekend and she took it away from me and brought it there. My owner came back home very happy with how they handled my live toy but I was ticked off!
by Daisy xxx.xxx.75.200
June 28, 2012
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Map and Directions
1112 Morton Boulevard, Kingston, NY 12401