Directory > Providers > Pet Services > Animal Hospital > LA > West Monroe > Animal Emergency Clinic Of Ne La > Reviews

Animal Emergency Clinic Of Ne La

Nearby

Animal Hospitals

Pine Hills Veterinary Hospital

West Monroe, LA

Lindsay Veterinary Clinic

West Monroe, LA

Lindsay Veterinary Clinic

West Monroe, LA

Pine Hill Veterinary Hospital

West Monroe, LA
Get Featured on Wellness.com > Learn More
Animal Emergency Clinic Of Ne La
Animal Emergency Clinic Of Ne La
(26 Reviews)
> Get Phone Number & Directions
2005 N 7th St West Monroe, LA 71291
Add a Review

Consumer Feedback

(26 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Took my dog there this mourning, they acted like they were doing me a favor to look at Maggie, then I went to pay with my debit card, they said it was declined, so I paid cash which is what they wanted, lied to me about my debit card as I used it 15 min after I left there to buy gas. You ever felt like you got ripped off, if you have you know how I feel, never ever plan to go there and get ripped off again.
by willie riles xxx.xxx.246.112
September 05, 2021
I had a good experience here considering the circumstances. It was after midnight and a car had hit my baby Ginger. We drove her to West Monroe because there is no emergency facility in Monroe. I was upset and crying when we arrived. The staff was kind, greeted us upon arrival and immediately took Ginger for examination while I filled out her paperwork. The Dr. came out shortly and explained her injuries and was very patient with me while explaining our options and her chances of recovery. We were not able to save her, but the staff was caring and allowed me to stay with my little one and say goodbye. On the business end, the staff was very clear ahead of time about the $90 charge just to bring her in. Then as the examination continued, they let me know the cost of proceedures and asked for my "go ahead" before proceeding. There were no hidden charges. I am sorry to read that others have had a bad experience. For me, they were wonderful and if I were to need emergency vet services again, I would immediately go there again. I am very greatful that they are there and serving our community.
by Kathryn xxx.xxx.82.232
December 09, 2015
Dr. Franklin took the time to explain what exactly was wrong with our Dachshund, Gumbo..and went over the options available to treat him....very kind and considerate....even though it was late when I called, Adam was very helpful and professional....both of them couldn't have been nicer and put my mind at ease
by Susan xxx.xxx.57.18
March 31, 2015
Excellent service. Saved my kitty.
by Trisha Roberson xxx.xxx.245.57
January 02, 2015
My collie had suffered a traumatic pneumothorax when we brought him to this clînic. When we asked Dr. R to do everything she could to save him,she coldly told us that he wouldn't make it thru the night. Did Dr. R try to seal the puncture wound? Nope. Did Dr. R try to drain the fluid from his lung? Nope. Did Dr. R use a pulse oximetry to monitor the oxygen level in his blood? Nope. She basically put him on oxygen and hoped for the best,never giving him a fighting chance. He died 5 hours later. We wer't even allowed to stay with him during his final hours. If you have to go to this clînic, I pray that you get a caring doctor who practices the standard of care for your pet
by Missing Benji xxx.xxx.229.168
December 04, 2014
We had to take our older cat to be euthanized due to severe health issues that could not be treated. This was late at night and the staff fielded the call very professionally and were very courteous and thoughtful considering the nature of our visit. When we arrived they worked efficiently to obtain our information and then treated the situation with respect and patience. It probably didn't hurt that I was crying softly but even then they took time out to supply me with tissue without saying inappropriate comments but by just saying "we're very sorry." I appreciated that since superfluous talking just isn't needed at a time like this. About 4 years ago, we also had to take our Lab in to be put down due to end-stage cancer and their response was very similar. They handled the situation with respect and efficiency and gave us options as to how we wanted to handle the situation - be with the pet or not and how to handle the body. We recommend this business highly!
by Phyllis Brode xxx.xxx.34.50
July 11, 2014
Were the examining rooms clean and free of odor?
Sort of, I felt like they could be cleaner.
Was this animal hospital's staff friendly?
Not Really
Would you recommend this animal hospital to others?
If I Had To
Did you feel that this veterinarian's pricing was fair?
It wasn't too bad, but I'm not sure I got my money's worth.
Are you going to visit this provider again?
Probably not
by LadyL xxx.xxx.247.27
February 21, 2014
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.82.250
November 06, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.96.210
July 01, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider give unbiased advice?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.255.188
May 07, 2013
Add a Review
Map and Directions
2005 N 7th St, West Monroe, LA 71291