Animal Specialty Hospital & Emergency Hospital

Animal Specialty Hospital & Emergency Hospital
Animal Specialty Hospital & Emergency Hospital 5775 Schenck Avenue Rockledge, FL 32955
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.69.202
December 01, 2013
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I will definitely refer my friends and family here. They were great and I think more people should know about them. They have the greatest designated area for pets to go to the bathroom here, which is extremely convenient. I never have to worry about scouting out a place for my dog to go pee and It is so well kept too. Wow is all I can say about them. I have seen some vets become callused and unemotional but you will not find that here. The veterinarian and staff are extremely friendly and treat pets as if they are a part of the family. I could really tell how much they love animals.
by Sarab23 xxx.xxx.69.202
October 31, 2013
Animal Specialty and Emergency :
If you ever have a pet emergency and live in the Melbourne, Rockledge , Viera area, please, please, don t go there.
They are total crooks. The owner is a self serving doosh. These so called Professionals diagnosed my Paco with Arthritis, just cause I said it looked similiar to Arthritic behavior. Even after the doc did a physical exam, in which he stated
it didnt feel like arthritis. The dog has no history and no obvious signs except some stiffness, and yet they don't even bother trying blood work or exrays. Heres some pain meds, and thanks for your $120 we are charging to scrw you. Good luck!
Long story short turns out that it was probably his Flea medication causing seizures. When I talked to the owner, Head d head, about a refund, he didnt think it was warranted since I could have requested exrays and blood work. Uh, d head, I am not the Professional doctor, you guys are! Your suppose to make recommendations...
If I could make informed recommendations on a treatment for my dog, then that would mean I was the one with the Degree, and then we wouldn't have been having this conversation cause I wouldn't need to go to the vet....... He felt it was no excuse.
Think I am gonna spend sometime banding them out front of their street.... Man I am mad.
by Dallas xxx.xxx.243.185
September 10, 2012
My 6 month old pekingese's eye popped out while I was out of town. My son in law took her in and the staff let her lay with her eye hanging out for two hours before providing treatment. At first they said it would be 1100, then after they found out my credit limit for each day was 400, they suddenly were able to adjust the charges to meet that amount. Her stitches came out three days later, took her to my own bet which said that she should have been given antibiotics for infection and was not. Because of that she developed a major infection and ended up losing her eye. These people are horrible and more concerned with over charging than helping badly injured animals.
by Suzanne xxx.xxx.104.208
July 11, 2012
THE WORST VET I HAVE EVER BEEN TOO. I WAS LET IN AND SAT WITH MY DOG IN THE WAITING ROOM ALONE FOR OVER 45 MINS ...WHEN SOMONE CAME IN AFTER ME THEY WERE LET RIGHT IN TO THE BACK .. THEN I TOOK MY DOG OUTSIDE TO GO WEE WEE ..AND RANG THE BELL 3 TIMES AND STILL NOONE LET US IN. SO I CALLED THE PHONE #ON THE DOOR AND TOLD THEM MY DOG HAD TO GO, AND IF SHE COULD LET US IN SHE SAID FINE IN A NASTY TONE . THEN I WAITED FOR 15 MORE MINS OUTSIDE ,FINALLY SAID SCREW THIS AND LEFT..TRUST ME THEY DONT WANT YOUR BUSINESS AND WILL ACT AS SUCH.. DONT GO THERE ..I HOPE THEY GO OUT OF BUSINESS SOON .. I WILL NEVER REFER ANYONE ...
by Anonymous
October 04, 2011
Dr. Smith and his staff are wonderful to work with. I have seen some vets become callused,but you will not find that here. The veterinarian and staff are professional and friendly and treat pets as if they are a part of the family. I could tell how much they love animals. In addition to the excellent medical care Dr. Smith provided, his staff is also top notch. Their full attention is always on me .They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. When comparing them to others I have visited for the same condition, they are among the best I have seen. I highly recommend Dr. Smith for his excellence and knowledge and for his love of animals.
by Anonymous
May 05, 2011
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