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Bald Mountain Regional Medical & Surgical Complex

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Bald Mountain Regional Medical & Surgical Complex
Bald Mountain Regional Medical & Surgical Complex
(5 Reviews)
> Get Phone Number & Directions
1375 South Lapeer Road Lake Orion, MI 48360
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Consumer Feedback

(5 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Recommended
2 star average for Recommended
Value
2 star average for Value
Terrible experience last week. Surgeon was running 90 minutes behind but pre-op nurse had no idea. I was ignored for 2 hours in pre-op. I was not NPO (nothing by mouth) but the nurses never gave me anything to eat/drink until a glass of juice after surgery so I left not only annoyed but wiped out from having missed lunch. What should have been a quick 2 hours there turned into a 4 hour ordeal. I stated on my pre-op questionnaire that I could not breathe laying flat. The OR staff had not been told, however, and were clueless when I got there. The OR nurse offered to give me oxygen, even though it would just shut down my drive to breathe. I spoke with a manager about my experience this morning and she had all the warmth and empathy of a granite countertop. She sounded like a form letter that was translated from text to voice. So disappointed. My surgeon was great but the surgical center was most certainly not. Go elsewhere if you can!!
by unhappy xxx.xxx.72.186
December 08, 2016
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.242.171
May 01, 2013
This was the worst doctor ever, I went in for an allergic reaction. my eyes were swollen and had hives and the dumb doctor told me i had pink eye. He didn't care what I said. On top of that I waited 45min in the waithing room and another Hour in the back. Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating. I was very unimpressed with their level of skill. It seemed like they had just started yesterday. The wait was absolutely ridiculous. It messed up my I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else.
by Becca xxx.xxx.16.78
January 04, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
September 27, 2011
Did you feel safe in this provider's care?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
March 14, 2011
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Map and Directions
1375 South Lapeer Road, Lake Orion, MI 48360