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Canisteo Veterinary Hospital

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Canisteo Veterinary Hospital

Canisteo, NY

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Canisteo Veterinary Hospital
Canisteo Veterinary Hospital
(22 Reviews)
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58 West Main Street Canisteo, NY 14823
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Consumer Feedback

(22 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
If I could put a -5 stars I would. I took my 7 year old dog here because he was having problems urinating. Dr. Seamans palpated his abdomen and listened to his lungs and said "''''you ready to go to Rochester or your dog is going to die" Did nothing to him...70$ went Rochester ER and the dr looked at me and said "he wasn't going to die, he has bladder stones and he will need surgery because one was in his urethra.(1,100$) Called Dr. Seamans office back, they scheduled surgery for that Mon.(2,200$) Tues he called me and said everything was fine and he got everything out, then, a couple hours later he called and stated "Well there is another stone stuck in his urethra so the surgery will have to be redone by a specialist or the offer again to euthanize him. EUTHANIZE by baby because YOU missed a stone. He said there is always complications to surgery, which they NEVER explained anything to me and signed the consent themselves that they discussed it with me. I ended up going and picking my dog up and bringing him home with an IV in his leg and a urinary catheter in place. I let him rest a day while I called specialist and that surgery was going to be close to 5k. After a day of rest I took the catheter out and he started peeing, pooping, eating and drinking like a champ. Out of respect, because I was quite distraught that day thinking I'm losing my dog that I called to update them that everything was ok and apologize. The receptionist answers and I started explaining things and then I said, I don't know if you want to credit my account but you charged for him to stay the second night and he didn't. She then states, "we took enough off that bill" and hung up on me. I immediately call back and she picks the phone up and hangs up again without even saying hello. This place is a poor excuse for a vet office, they don't care. Twice they wanted to put my dog to sleep because it was easier than doing the job right or fixing the problem that you created. Never again will I step foot in that place nor would I recommend them to anyone. (They took 50 bucks off my bill) I was goin to rush him up to the ER again for another 1-2k when there wasn't anything wrong, he was swollen from the surgery and they didn't give him time to rest.
by C xxx.xxx.190.132
March 16, 2023
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.222.101
January 04, 2014
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.6.71
March 20, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Are you going to visit this provider again?
Without a doubt!
Was this veterinarian friendly?
Extremely Friendly
by Anonymous xxx.xxx.223.125
November 28, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Are you going to visit this provider again?
Without a doubt!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.223.214
October 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.217.2
August 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.125.216
July 19, 2012
I went to them asking about getting a cat neutered and they quoted me 170 dollars for a neuter. Then I inquired about getting Advantix for my dogs and they said they would need to examine all of them....and their fees are ridiculous. They are the only vet I know of who demands to do a physical on a dog before they will sell you a flea treatment. Scammers.
by unhappy xxx.xxx.177.12
June 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.220.7
June 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.93.191
April 03, 2012
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Map and Directions
58 West Main Street, Canisteo, NY 14823