East Lake Animal Clinic

East Lake Animal Clinic
East Lake Animal Clinic 31415 County Road 435 Sorrento, FL 32776
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
3 star average for Recommended
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by Morgan xxx.xxx.82.50
July 09, 2015
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.184.202
February 06, 2013
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I would never visit them again. I was very disappointed. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. I went in for a nail trim on my chihuahua and walked out with a paralyzed pet that ended up having to be put to sleep. They only care about money not your pet. Totally unemotional uncaring. Dropped my dog on his face twice, then the vet was more upset with the assistant not knowing how to hold an animal than the fact that my baby had been paralyzed and needed help. Horrible, Horrible place, nothing like when it was run by a local vet. Commercialized to extract money from people. They love money, not animals. I have been a local resident for 25 years, when Dr. Sindler sold to these people our animals suffered for it. Don't use them, or their other locations.
by Barbara xxx.xxx.246.55
May 15, 2012
Was your pet anxious to leave this veterinarian's office?
Sort of, my pet seemed more anxious here than other places we've been
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider have helpful information available online?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did they follow up with you after your appointment?
Yes.
by Anonymous
January 09, 2012
Whenever I visit East Lake Animal Clinic I feel they have my dog's best interests formost in their minds. Both the technicians and doctors call with updates and answer questions. I never feel rushed and they will spend time explaining medications and things to look for to help me help my dogs. I even received a followup call after a few days from the Doctor, just checing to see how my Nicki was responding to the medication with a number to call back in case I had follow up questions.
by Anonymous
October 06, 2011
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