It's always nice to have comfortable chairs to sit in while you are waiting to visit the chiropractor. I appreciate the fact that they invested in comfy chairs. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I was really glad that they customized their treatment to address my condition instead of just giving me general adjustments. Their treatment was much more effective that way. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.