I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.