They have really great customer service here. They always put their customers first, regardless of the situation. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know.