Faulkner Animal Hospital

Faulkner Animal Hospital
Faulkner Animal Hospital 739 Lancaster By-Pass East Lancaster, SC 29720
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
I have been going there since 2014 however I took my dog there because she was throwing up and they did do some tests and I asked the how much and the lady told me I said ok so when I went to check out the bill was way more then I was told it would be I offered to pay half and then come back when I got the rest well the lady at the desk got nasty and SAID IT HAS TO BE PAID over and over again I mean I had intentions of paying the bill in good faith I had every right to ask questions about the bill and have them answered so I am very disappointed with them right now I think the office staff should be a lot more professional so after this I won't be going back again I'll find someone else I if it's just all about the money then go open one up in Beverly Hills
by Dog lover xxx.xxx.193.114
April 19, 2017
Very nice vet. The staff is very compassionate. You can tell that they actually care for the well being of your pet, which is great. The waiting room is always clean, Dr. Faulkner is amazing. I've always used this vet, and will continue to do so.
by Belle xxx.xxx.52.248
September 18, 2015
I had to give 1 star so that I could comment. It's more than Faulkner Animal Hospital and their incompetent doctors deserve.

My son's rescue dog, a Boxer named Diablo, hasn't been able to keep any food down. We have loved this sweet dog for 4 years and he has been to Faulkner Animal Hospital for all of his healthcare since my son rescued him in 2011. He has been misdiagnosed on several different occasions by every "doctor" at Faulkner. My son has spent a small fortune on Diablo's healthcare, trying to get Diablo a diagnosis and relief from numerous health issues.

On June 3, 2015, Diablo was, yet again, mis-diagnosed by Dr. Knox. There were no test performed, no blood was taken for bloodwork, and no x-rays were taken. Instead, based on the fact that Diablo can't keep any food down, Dr. Knox diagnosed him with Gastritis. This is a BS diagnosis. I'm not a doctor, but I knew there was more to Diablo's sickness than just gastritis.

On June 5, not satisfied with this diagnosis, my daughter and niece took him to a real doctor at Southern Paws in Indian Land. The first thing they did was bloodwork and x-rays. In less than one hour, Diablo was diagnosed with anemia and multiple organ failure (his liver had completely shut down, his kidneys were shutting down). At this point, there were three options: $4,000+ of emergency care, an ultrasound on his kidneys monitor it, or being euthanized. The option to spend $4,000+ on emergency care was almost pointless because there was a 5% chance it would work. At 4:05pm, about 47!hours after Dr. Knox diagnosed him with gastritis, Diablo was put to sleep because all of his organs had stopped working and he was in a great deal of pain.

We have no idea how long Diablo has been suffering due to organ failure, but we do know that he would have had a chance if he had been tested and treated by a vet who actually cared enough about him to run tests and find out what was wrong with our Diablo.

At $160+ each visit, Faulkner Animal Hospital has made a small fortune misdiagnosing Diablo for 4 years.

Faulkner Animal Hospital lost 4 patients today because of their incompetence to diagnosis and treat this sweet dog who was sick and ultimately diagnosed with complete organ failure and had to be put to sleep.

We lost a very important, very loved member of our family today. Diablo was the best dog EVER and he was LOVED! If you feel like something is wrong with your pet and you need to take him to the vet, drive past Faulkner Animal Hospital and take him/her to a real doctor and get him some help.

Our sweet boy did not deserve this.

R.I.P. Sweet Diablo. :(
by Stacey xxx.xxx.50.223
June 06, 2015
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Are you going to visit this provider again?
Without a doubt!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.73.185
January 21, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Did you leave the office feeling satisfied with your visit?
Completely!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
June 29, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider prominently display their diplomas or business license?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
April 27, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the examining rooms clean and free of odor?
Yes
Did this provider answer all of your questions?
Yes
Was this provider late to your appointments?
No, they were on time
Were the waiting room chairs comfortable at this animal hospital?
Average
by Anonymous
March 24, 2011
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