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Caradale Lodge

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Caradale Lodge
Caradale Lodge
(7 Reviews)
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1721 Old Birmingham Highway Sylacauga, AL 35150
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Best thing state or who ever was responsible was to shut this hell hole down....
by a onetime client xxx.xxx.103.50
October 06, 2015
I got an appointment fairly quickly. I was happy they were able to accommodate me. Handicap accommodations?? What a joke. They were definitely available to be reached in an emergency. They returned my call almost immediately. It is a relief to know that I can count on them to be there for me when I need them the most. They played the typical, annoying elevator music. It did not make for a pleasing environment. This provider is really on top of things. They told me about some of the latest treatments available. I felt totally confident I was taken care of by the right professional. Mike is a great counselor if you go there get him, he treats you like your human, makes it intresting give examples that really hit home, the other staff are rude starting with admissions staff, if you cant get in outpatient go some were else.
by A former Client xxx.xxx.240.104
April 03, 2014
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Does this provider offer flexible appointment times?
Yes
Does this provider give unbiased advice?
Yes
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Were you able to relax during your appointment?
No, I was on edge
by A client xxx.xxx.240.104
January 26, 2014
Was it easy to make an appointment with this provider?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.243.87
December 28, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you going to visit this provider again?
Without a doubt!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.215.66
March 08, 2013
If you are addicted to methadone, this is not the place for you.
by Jackson xxx.xxx.11.120
February 06, 2013
Did this provider use current and safe equipment?
Fairly Current
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider listen to your input and concerns?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
August 19, 2011
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Map and Directions
1721 Old Birmingham Highway, Sylacauga, AL 35150