Did this provider ever postpone your appointment?
                        
                        
                            No, they never postpone my appointment
                        
                        
                            Did you leave the office feeling satisfied with your visit?
                        
                        
                            No, I felt confused and uneasy when I left
                        
                        
                            Did this provider ever dismiss your concerns as unimportant?
                        
                        
                            All the time. They accuse me of making problems up