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Banfield The Pet Hospital

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Banfield The Pet Hospital
Banfield The Pet Hospital
(7 Reviews)
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21095 Biscayne Boulevard Aventura, FL 33180
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Consumer Feedback

(7 Reviews)
Service
2 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was your pet well taken care while being boarded here?
No, they were dirty and very unhappy
by Anonymous xxx.xxx.40.76
April 07, 2013
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
by Anonymous xxx.xxx.173.95
December 18, 2012
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
by Anonymous
February 29, 2012
Was this animal hospital's staff friendly?
Friendly Enough
by Anonymous
February 09, 2012
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
by Anonymous
February 06, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
by Anonymous
December 03, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
May 22, 2011
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Map and Directions
21095 Biscayne Boulevard, Aventura, FL 33180