I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. One thing about this vet is that the chairs in the waiting room were not the most comfortable. I didn't want to wait too long in those chairs. It was awful how rough they were with my pet. They seemed to have complete disregard to the fact that my pet was scared and uncomfortable. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return.