Double Springs Veterinary Hospital

Double Springs Veterinary Hospital
Double Springs Veterinary Hospital 900 Milford Church Road Taylors, SC 29687
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Excellent Hospital, I use to work there and still take my animals there. Dr. Campbell knows what she is doing and has the patients care at heart and will go above and beyond to save them. Everyones entitled to there own oppions,
by Anonymous xxx.xxx.152.105
August 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.152.105
July 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.12.186
July 02, 2012
I dropped my dog off before heading to work because she had hives so that they could keep an eye on her and make sure it didn't get worse. I asked them to please call me if she gets worse and to do whatever they needed to to. After not hearing from them, I called around lunch time and was told shes "doing fine". Imagine my surprise when I arrive after work to pick her up and she is covered in even MORE hives, skin is bright pink and she's freaking out. I said excuse me but she is most defintely worse than when I dropped her off this morning. So glad I was charged an "observation fee" when obviously nobody looked at her all day long. I was charged another fee to have the vet tech "look" at her and decide oh, yes she's worse. I will never step foot in this office again.
by Frustrated xxx.xxx.32.82
June 27, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
February 04, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the waiting room chairs comfortable at this animal hospital?
Average
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
October 04, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I do plan on recommending this animal hospital to my friends and family. I was really pleased with their work and how they treated my pets. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They had a couple of interesting magazines, but their selection wasn't very impressive.
by Anonymous
August 08, 2011
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
by Anonymous
July 22, 2011
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
July 18, 2011
Does this provider promptly return your phone calls?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office too cold?
No, it was fine
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
June 27, 2011
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