I've been to their other office that left me unattended for quite awhile, but not here. It is worth driving the extra 15 miles to Dahlonega to be seen at my appointment time and not an hour later. They always go the extra mile to make me feel cared for. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a staff that's very friendly and knowledgeable. Their office was well organized and clean.