Directory > Providers > Pet Services > Animal Hospital > SC > Sumter > Guignard Animal Clinic > Reviews

Guignard Animal Clinic

Nearby

Animal Hospitals

Palmetto Veterinary Clinic

Sumter, SC

Peach Orchard Veterinary Clinic

Sumter, SC

Bell Lester M DVM

Sumter, SC

Harvey- James E DVM

Sumter, SC
Get Featured on Wellness.com > Learn More
Guignard Animal Clinic
Guignard Animal Clinic
(10 Reviews)
> Get Phone Number & Directions
1216 South Guignard Drive Sumter, SC 29150
Add a Review

Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Good service and nice workers. Never been disappointed. They take good care of my Maltipoo Designer Dog. He is a healthy, happy, and sweet natured little dog. As protective as I am...I wouldn't take him back if he were not getting the best of care.
by Jeannie xxx.xxx.7.156
August 11, 2018
In person not customer friendly…by phone they got me in the door & apparently advertised a special & though they quoted me such price & knowing that a family member had been there before they said I didn't qualify for the special b/c I was a new customer. It wasn't about the money, but principle. I won't be returning for anymore fun, but on my way to PetSmart. Thanks folks you made this decision easier…just as I dropped off the dog I actually got a call that they didn't realize she was in heat though & couldn't do the spayed & though that is not necessarily a show stopper I gladly pick up my dog. Oh, just saw another review for the first time that someone suffered a dog loss at the same vet. Good Luck! Customer Service is the key to running a good small business needs some work at your office!
by TZ xxx.xxx.66.132
November 14, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you feel safe in this provider's care?
Yes
Does this provider take that extra step to make you feel special?
Yes
by DM xxx.xxx.66.127
June 18, 2014
NEVER AGAIN!!! I've been taking my dogs to this vet for the last 4 years, not realizing I've been getting exactly what I've been paying for - awful veterinarian care. They boast of low prices, but fail to tell you what proper treatment plans for your pet involves. To date, I've only taken my pets to them routine shots, heartworm tests and dental cleanings.

This last time, I took my two dogs in for their annual dental cleaning, which cost ~$55 + ~$30 for blood work (optional), which is extremely cheap compared to the other 3 quotes I received for around ~$250/ea. Guignard failed to tell me that they do not complete x-rays for dentals, nor is this an option to check off on when completing the initial intake paperwork. The client must know to specifically ask for x-rays (at additional cost of ~$60ea x-ray). So for ~$85, all you are getting is their teeth cleaned and you will not receive a report of the overall health of the teeth, which would require an x-ray. The human eye can only see 30% of the actual tooth, while the other 70% is hidden above the gum line.

So back to the visit - they take them both, clean their teeth and send them home. Once I get home, I realize that dog #1 appears to me missing a tooth. I give them a call to inquire and they advised me that they pulled not one, but two teeth! - 1) They failed to call me and get authorization to pull any teeth, 2) they did not charge me for the teeth removal or document this in my dog's records, 3) nor did they tell me during discharge that teeth were removed. Had it not been for me checking her teeth, I would have never known that my dog had teeth removed!
Dog #2 had his teeth cleaned and they looked great, but his breath still smelled bad. A couple months later, I decided to take him to a different vet to explain to me why he still has bad breath even though his teeth had been cleaned. They did x-rays which proved he had gingivitis and needed SIX teeth removed due to abscesses and decay at the roots. They advised that these teeth should have been removed long before now and that dentals should never be performed without x-rays. Needless to say, the teeth were removed and the foul breath was gone with 24 hours and we have a MUCH happier dog.

If you want thorough veterinarian care, consider other vet offices that do not cut corners and provide mediocre care. For routine shots, heart worm tests, fecal exams - perhaps go here. For anything else, be sure you know exactly what you're getting and do your research first - ask many questions about what service they are actually providing, call around and compare them to other clinics routines/practices. They are not doing a thorough job of maintaining excellent healthcare in their patients. Cheaper does not = better :( Sad lesson learned...
by Carolina Girl xxx.xxx.48.20
April 08, 2014
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
by Anonymous xxx.xxx.8.3
June 18, 2013
I took my dog here because someone fed him rat poison and he got very sick. He had bruising all over his body and was bleeding from everywhere. I made an appointment with Dr. Cook and thanks to him my dog is alive and healthy. He was very helpful and genuinely concerned about my dog. And on top of everything, it was very affordable. He recommended I take my dog to Columbia for a blood transfusion (which we couldn't afford at the time) so he sent me off with 2 medications at a discounted price and these two meds saved my dogs life! Thank you Dr. Cook for saving my dogs life!
by Anonymous xxx.xxx.255.57
April 08, 2013
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Would you recommend this animal hospital to others?
I Already Have
by Anonymous xxx.xxx.181.116
March 27, 2013
I have always brought my pets here. In all the years I have never seen the infamous Dr. Hawkins so I could care less if she is still there or not. I just know it doesnt smell like it used to years ago when she was there. I love the two vets there now. I'm sorry to say I do not know their names actually. They are just so sweet to all my "kids". There was a third Dr. there that I was unfamiliar with a few months back when I had to bring in my older Lab mix for a cyst/infection review and honestly he couldnt be bothered. I was still asking questions as he walked out the door. Also having a large dog I was surprised they put me in a room with the higher level table. I sat on the floor and tried to hold my dog as comfortably as possibly so the Dr. could see the affected area. Don't even think he saw it because he never got close enough. Left with meds and expensive fish oil pills. He's a tall gray-haired man so if you ever see him....leave. EVERYONE ELSE is just wonderful!!!!
by Pet Mom xxx.xxx.118.105
February 20, 2013
Was this veterinarian gentle when caring for your pet?
Absolutely not! They were very rough and seemed to have complete disregard that my pet was scared
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
by Anonymous xxx.xxx.204.42
January 29, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.177.144
May 03, 2012
Add a Review
Map and Directions
1216 South Guignard Drive, Sumter, SC 29150