Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary. They always take the time to listen to me. I know they really care about me and what I have to say. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.