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Jim Kutrybala, Owner

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Jim Kutrybala, Owner
Ardda Animal Hospital
(8 Reviews)
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91 Erie Canal Drive Rochester, NY 14615
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Recommended
4 star average for Recommended
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
by DTPA xxx.xxx.177.167
July 22, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this provider have an entertaining selection of waiting room magazines?
Yes
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.253.210
May 13, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the waiting room chairs comfortable at this animal hospital?
Average
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
by Anonymous xxx.xxx.189.90
April 29, 2013
The magazines in their waiting room were so boring. It made my time in the waiting room drag. They definitely didn't have enough staff members on hand. It seemed like one person was trying to do everything, and I ended up waiting for a very long time. They did not fully explain my pet's condition to me. I left frustrated and confused.
by Anonymous
November 07, 2011
They were far to arrogant to get any sort of outside advice, even though they knew they should. I was hoping to see someone that considered my safety more important than always having an answer. They definitely pressured me to buy products. I felt like they were just trying to make money off me. Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to. I keep asking this veterinarian if they could send out reminder cards for pets annual exams and they say that they do, but I've never received one before. It would just be so nice if they would make the extra effort for their patients. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page.
by Anonymous
November 06, 2011
Has this veterinarian ever misdiagnosed your pet?
Yes, I have lost my faith in their care
Did this animal hospital use current and safe equipment?
No; the equipment needs to be updated
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Anonymous
September 27, 2011
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Did this veterinarian seem overwhelmed with too many pets?
Yes, he/she didn't spend too much time with me
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
by Anonymous
April 02, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider use excessive foul language?
No
Did this veterinarian have a large selection of medication available for your pet?
They had some medicine, but it really needed to be restocked
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Was your pet anxious to leave this veterinarian's office?
Yes, my pet seemed extremely distressed the whole time we were there
by Anonymous
March 14, 2011
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Map and Directions
91 Erie Canal Drive, Rochester, NY 14615