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Lake Wheeler Veterinary Hospital

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Lake Wheeler Veterinary Hospital
Lake Wheeler Veterinary Hospital
(6 Reviews)
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2720 Lake Wheeler Road Raleigh, NC 27603
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Consumer Feedback

(6 Reviews)
Service
2 star average for Service
Environment
2 star average for Environment
Expertise
1 star average for Expertise
Staff
5 star average for Staff
Recommended
2.5 star average for Recommended
Value
1 star average for Value
I have had several bad experiences at this facility since taking my dog hre since 2011. Each time I have called or dropped my dog off for boarding I was given a n attitude by the staff. Today I went in to pick up my dog and experience bad attitude and unprofessionalism from the Dr Grant. There was no reason for it as I had questions about what was told to me on other occasions about the k9 influenza shots they require. After reading others reviews about this facility and this staff I will no longer take my dog there for boarding. I felt disrespected and felt I was in the wrong for asking a question as a client. Think twice before taking your pet there
by bubbles xxx.xxx.251.97
October 08, 2013
Did you feel that this veterinarian's pricing was fair?
Absolutely not. I was shocked and appalled when I paid the bill.
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.232.163
July 05, 2013
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this veterinarian friendly to your pet?
No way!! I would never trust him/her alone with my pet!
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Anonymous xxx.xxx.162.96
March 13, 2013
Does this provider promptly return your phone calls?
Yes
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Would you recommend this animal hospital to others?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.237.156
December 26, 2012
We were scheduled for a 10:20am appointment, but we were running 5 minutes late. At 10:23am we received a call from the vet's office asking why we missed our appointment. We explained we were not even 5 minutes from the office (we were on Lake Wheeler Road at I40) and we were told we could leave the dog and pick her up later or reschedule. This is unacceptable. We turned around and came home. I called the office at 10:31am and spoke with Dr. Grant. When I explained what happened I was told she books her appointments in 20 minute intervals and I was being inconsiderate to the people who booked appointments after mine. How? If Dr. Grant has the time to take my phone call in the same 20 minute interval allotted to me originally, how could she not have taken the same time to see my puppy and give the shot she required? I understand we were running late, but to be so nasty to your client is unacceptable. I found Dr. Grant to be rude, offensive, and unprofessional. I will tell everyone I know not to use this practice. I will also report this to the Better Business Bureau. I will also find every single review site and post this.
by MClayBry xxx.xxx.234.20
October 22, 2012
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
June 29, 2011
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Map and Directions
2720 Lake Wheeler Road, Raleigh, NC 27603