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Crystal Coast Pain Management Center

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Crystal Coast Pain Management Center
Crystal Coast Pain Management Center
(7 Reviews)
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700B McCarthy Boulevard New Bern, NC 28562
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did this provider use excessive foul language?
No
Did this provider listen to your input and concerns?
Yes
Was this provider's staff friendly?
Yes
Did this provider have reasonable prices?
They were decent, but not very affordable
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.76.197
January 30, 2014
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this provider rush your appointment?
No
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider give unbiased advice?
Yes
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous xxx.xxx.121.154
August 28, 2013
Did this provider use current and safe equipment?
Yes
Would you recommend this provider to others?
Absolutely Not
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous xxx.xxx.12.75
December 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.128.55
July 18, 2012
I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. They definitely don't have a good professional reputation within my community. Everyone knows they're not trustworthy at all.
by Anonymous
September 29, 2011
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by Anonymous
August 15, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to make an appointment with this provider?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous
July 28, 2011
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Map and Directions
700B McCarthy Boulevard, New Bern, NC 28562