Apple Valley Veterinary Clinic is abusing my elderly mother. Apple Valley's treatment of my 84 year-old, half-blind, and disabled mother is reprehensible, rising to the point of elder abuse.
My mother utilized A.V.V.C.'s House Calls, for in-home veterinary services, due to her being unable to drive. Their veterinarian diagnosed my mothers cat with diabetes. The A.V.V.C. veterinarian then began selling Very Expensive diabetic cat food to my mother. When I saw their price, I ordered diabetic cat food from Chewy, for home delivery.
A.V.V.C. refused to provide the Chewy Representatives with the required 'verbal' prescription (yes, you need a prescription to purchase diabetic cat food) and stated that my 84 year-old mother needed to "call a cab, because the prescription needes to be hand delivered" The Chewy representatives I spoke with confirmed that all they need was a verbal (or) return fax from A.V.V.C.
In that my mother can't drive (33 miles) to physically pick up a prescription, and A.V.V.C. will not verbally approve or return fax the prescription to chewy, mom is now forced to purchase A.V.V.C.'s overpriced cat food.
A.V.V.C. had no issue calling/faxing Walgreen's for the pharmaceutical diabetic prescription.
Clearly, this clinic preys on senior citizens who have few veterinarian resources/options due to physical disabilities.
The staff was excellent at the Apple Valley Veterinary Clinic. Everyone is very good, friendly and caring. I would highly recommend this vet to my friends and family.
The veterinarians at the Apple Valley Veterinary Clinic truly care about your pets. I would not hesitate to recommend anyone seeking a good veterinarian to the team at the Apple Valley Veterinary Clinic.