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Animal Clinic of Sterling Heights

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Animal Clinic of Sterling Heights
Animal Clinic of Sterling Heights
(8 Reviews)
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40150 Van Dyke Avenue Sterling Heights, MI 48313
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Buyer beware. My glowing reference has come home to haunt. My working service dog had a grid keratotomy done and now has lost most of her sight in that eye. Wilson doesn't know what to do so I am taking my angel to the pet opthalmologist in Rochester. Very little hope at this point and i am out big bucks. Wilson charged more than the eye guy would have for the same surgery. He may know orthopedics but I will never ever see him again. If my dog needs surgery I will go someplace else !!
by Jag xxx.xxx.42.30
May 08, 2016
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Cody & Lila's daddy xxx.xxx.181.30
January 22, 2013
Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I felt like my needs were mostly met, but they didn't make any extra effort. The office was very easy to locate. I didn't have any trouble finding it at all. The problem I have with them is that I can never get through on the phone; they put you on hold for 10 min. or more. When I hang up and call back they want to put me on hold AGAIN, I tell them 'No, don't put me oh hold, I'd like to make an appt."...I still get put on hold. I've decided to switch vets, I'm very disappointed in their phone mannerisms.
by G. P. xxx.xxx.120.254
May 02, 2012
They gave about the same level of care as others I have been to for the same problem. I felt like my needs were mostly met, but they didn't make any extra effort. Wow is all I can say about them. I have seen some vets become callused and unemotional but you will not find that here. The veterinarian and staff are extremely friendly and treat pets as if they are a part of the family. I could really tell how much they love animals. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by Anonymous
December 01, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
November 26, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Were you able to relax during your appointment?
Yes, I was completely at ease
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
July 13, 2011
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. It was easy to get the appointment time that worked for my schedule.
by Anonymous
June 29, 2011
It was unbelievable how gentle this vet was with my pet and it really helped my pet feel at ease. It's very apparent that they truly care about us and our pets and that this is not a job for them, but their passion and purpose. I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. This veterinarian was extremely friendly, and paid attention to both me and my pet. They really made the extra effort to make us feel welcome and at home.
by Anonymous
April 05, 2011
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Map and Directions
40150 Van Dyke Avenue, Sterling Heights, MI 48313