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Clayton Animal Hospital

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Clayton Animal Hospital
Clayton Animal Hospital
(13 Reviews)
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6313 Brookville Salem Road Clayton, OH 45315
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Staff
4 star average for Staff
Everyone was very professional
by Whitrside xxx.xxx.29.25
September 17, 2015
Over all my visit was terrible! The staff was rude, and seemed to be in a rush. During giving my kitten her shots, the doctor missed the tuff of skin she was holding and hit her ribs instead. The doctor even said "oops, to low." And my kitten yelped. There were THREE more shots to go. As an owner to a new kitten that was sad to see! My kitten lost all trust for the doctor. They were holding her under her chin to keep her still on the table, chocking her. I have to say, the doctor and assistant did do the shots fast. but it was careless. They also pocked her in the eye when giving her a pill the first time, it took them three times! If they would have taken their time, she wouldn't have been so afraid of them! She's a super sweet cat, and was doing just fine before they walked into the room. I'm VERY disappointed. My kittens eye is still bothering her two days later...
I should have walked out in the beginning of the kitten exam when the doctor criticized ME for not having had shots as a kid, and adult life. I had an allergic reaction, and my mom decided to not put me through the pain again, I've been really healthy since. And I'm sorry, thought I was here for the KITTEN! Didn't ask for your opinion on my health choice.... Lol I brought the Kitten to the vet to get vaccination for her.. To keep her healthy and take care of her.. Lol
Also... Lol yes, there's more! They finished up, opened BOTH doors to the waiting room, and back room, my kitten was not being held at the time, and could have ran out to the other dogs and cats in the waiting room, with the door wide open to the outside. The doctor even saw this and simply said, goodbye. They other visitors were all looking at us with shock, and held their animals tighter. I grabbed my kitten as fast as I could, with her scared out of her mind. Calmed her down and then put her in the carrier. I was so mad, ready to just leave.

I will NOT be going back.
by Beth xxx.xxx.220.169
October 03, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Do you feel confident that this provider will work with you until a solution is reached?
Yes
Was the personalities of the staff well suited to a holistic approach to care?
The entire staff were so well suited to a holistic approach. I felt completely at ease.
Did this provider show attention to detail?
Yes
by Anonymous xxx.xxx.114.191
September 07, 2014
I have been to the Clayton Animal Hospital, the North Main branch and also had my pets at the Pet Hotel. I have been going to them for years. They have seen all the pets that I have had for ages. All of the offices have been wonderful. They work very hard to get what all of my pets need.

I have 3 dogs, and 3 cats, (and a few stray kittens at the moment) and I would not take them ANYWHERE else. Dr. Beth and her crew are wonderful.

by Susan xxx.xxx.31.52
September 02, 2014
I wanted to make an appointment with the chiropractor. I was referred by the North Main Animal Clinic. When I called to make an appointment, the woman at the front desk told me that they didn't have a chiropractor and she had no idea why North Main would have given me their number. She did give me the doctor's personal number to call, however.
I made an appointment with the doctor for two weeks out. When I came in for my appointment the woman at the front desk informed me that he had a medical emergency. When I said that it would have been nice if someone informed me, she got very defensive and rude. She told me all about the gritty details of his appendectomy and what had happened, which I did not need to know. She was not personable, kind. or apologetic about my missed appointment.
I understand the reason the doctor could not make my appointment, and I would have been receptive to that had the woman at the front been a bit more nice.
I will not visit this establishment again, and I'm glad I did not have to give them any money to figure out how they do business. I would not trust them with my pets.
by Jasmynn xxx.xxx.84.87
August 14, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was the wait time for your appointment reasonable once you got to the office?
Yes
by mike stump xxx.xxx.232.249
July 09, 2014
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's office easy to locate?
Fairly Easy
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Leanna xxx.xxx.96.178
December 02, 2013
Was this provider late to your appointments?
No, they were on time
Did this provider answer all of your questions?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.142.248
October 18, 2013
by Anonymous xxx.xxx.244.92
July 20, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.32.211
December 26, 2012
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Map and Directions
6313 Brookville Salem Road, Clayton, OH 45315