Dr. Mark made me feel comfortable while she examined me. She was very professional but at the same time made me feel as if I had known her for a long time.
Dr Gauta made me feel very comfortable and provided clear explanations. Nicole was very compassionate and she gave me verbal and written instructions at my pre op appointment.
Dr Mark was pleasant, professional, understanding and easy to talk to regarding my health issue. I also found her to be straight forward addressing my concerns.
I was so thankful to be able to get an appointment at the Bladder Institute today after arriving here a few weeks ago from Kansas City. I was welcomed and Nurse Regan was so sweet in entering the information needed for Amy. We discussed my issues, and she listened carefully. Amy asked excellent questions, and we came up with recommendations for helping me feel better. She said if I needed anything in the next two months to give her a call. It is a challenge being away from your doctor at home when you have bladder issues, but I felt I was in excellent hands. Very thankful for the outstanding care I received. The office assistant as I exited was so friendly. Compliments to all of you for your friendly, caring office.
What a wonderful experience with Dr Gauta's practice from the moment I first called and spoke with Rhonda. She listened attentively to my concerns and went out of her way to find an appointment time for me asap. Thank you Rhonda! Next was my initial appointment with Dr. Gauta and his assistant. Dr. Gauta was extremely informative, explained everything to a 'T' and made me feel totally comfortable. He was unassuming, patient and open to all of my questions. By the end of our exam/discussion, I had no doubt that Dr Gauta was the right doctor for me! I had seen another doctor twice last year, but wasn't satisfied with his explanation at either visit of how and what he had in mind for me (surgery). At my pre-op, Dr Gauta reassured me of everything to do with my surgery and post-op instructions. The surgery center staff were very accommodating. The anesthesiologist especially was good at talking me through my anxiousness. Following surgery, I was sent home. Dr Gauta assigned a health home agency to look after me. That was wonderful! For 5 days, the nurse came to our home and took care of me. Finally, at my post-op appt, Dr Gauta's PA examined me, answered questions/explained and released me. I highly recommend Dr Gauta and his practice!
I was immediately put at ease by Rose's demeanor and kindness. She answered all my questions precisely and allowed me time to take notes, and also ask my own questions. This is my first time that I have experienced the possibility of any kind of a procedure like this and I was very pleased with experience.