Eastern Shore Veterinary Hospital

Eastern Shore Veterinary Hospital
Eastern Shore Veterinary Hospital 32384 Sussex Highway Laurel, DE 19956
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.236.94
June 12, 2013
Does this provider offer flexible appointment times?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.28.118
May 11, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.29.36
April 17, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Were the examining rooms clean and free of odor?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by patty boulden xxx.xxx.29.36
March 14, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.113.26
November 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.36.123
April 27, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was the waiting area spacious?
Yes, extremely spacious
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
December 19, 2011
Did the veterinarian allow you to stay with your pet at all times?
No! They took my terrified pet to a different room and wouldn't allow me go
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
October 21, 2011
Was this provider's office easy to locate?
Fairly Easy
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
by Anonymous
September 22, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
July 12, 2011
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