Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider promptly return your phone calls?
Yes
Were the kennels and holding areas clean?
Yes, they were spotless