Did this provider prominently display their diplomas or business license?
                        
                        
                            No, I never saw one
                        
                        
                            Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Not at all. They saw me but didn't greet me at all
                        
                        
                            Did this provider answer all your questions?
                        
                        
                            Yes
                        
                        
                            Was this staff friendly?
                        
                        
                            Yes