I had to wait a few weeks to get diapers for my parents: they are not very professional like at all. They always tell you we got to order it and never get back in touch with you and on the weekend forget about you getting in touch with anyone if you have a emergency your just up the creek without a paddle. I am changing my service provider cause they are a very poor company to deal with. They are nice when you call up there but it takes forever to get them to deliver anything!!