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POTOMAC MEDICAL EQUIPMENT

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POTOMAC MEDICAL EQUIPMENT
POTOMAC MEDICAL EQUIPMENT
(5 Reviews)
> Get Phone Number & Directions
44055 RIVERSIDE PKWY Leesburg, VA 20176
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Consumer Feedback

(5 Reviews)
Service
1.5 star average for Service
Expertise
1.5 star average for Expertise
Recommended
1.5 star average for Recommended
Value
1 star average for Value
Environment
1 star average for Environment
The "supervisor" named Dina is incredibly rude and very unprofessional. I work for a major insurance company. She called about a claim. She was yelling, kept interrupting and I cursed at me. I tried to call back. She answered the phone. I asked to speak to a supervisor. She said "Speaking" Provider service reps have a lot to deal with on a daily basis. Dealing with someone representing this company in such a way is unheard of. Hopefully she treats paying customers way better.
by Sarah xxx.xxx.216.225
August 31, 2016
How would you compare this retail store to other retail stores that you have visited?
The worst I have seen
Did this retail store have reasonable prices?
Not at all, they were ridiculous!
Was the retail store easy to locate?
No, I couldn't even find it with my GPS
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Were you able to get all of your questions answered while you were at this retail store?
None of my questions were answered
by jo xxx.xxx.80.7
March 31, 2014
They charged my insurance company nearly double of what my New Patient Information Sheet & Rental Agreement quoted. The standard rate quoted to me was $ per day for the rental equipment and the Patient Kit was $. They charged my insurance company, BCBS, $ per day for the rental equipment and $ for the Patient Kit.

That is fraud!

I am suing Potomac Medical Equipment in small claims court and have a hearing tomorrow, Friday, November 22, 2013. It will cost me more in the long run, but consumers have to start standing up for that which is right.
by Bradley Clark xxx.xxx.5.11
November 21, 2013
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
by Anonymous
January 18, 2012
I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. I would never recommend them to anyone. They were terrible. It is impossible to get an appointment at their office. They are always booked and have a long waiting list.
by Anonymous
June 01, 2011
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Map and Directions
44055 RIVERSIDE PKWY, Leesburg, VA 20176