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LINCARE INC

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LINCARE INC
LINCARE INC
(20 Reviews)
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4200 LAFAYETTE CENTER DR STE D CHANTILLY, VA 20151
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Expertise
3 star average for Expertise
Value
3.5 star average for Value
Unbelievably poor service.

Patient needs apparently are subordinated to the company's willingness to send a representative with the equipment to where a patient resides, and such service presumably depends upon having a sufficient number of patients in an area.

Alternatively a patient may travel to the company office to obtain the prescribed equipment.

Importantly, no communication was received from this provider until the patient initiated a telephone call to explore the status of the physician submitted prescription. At that time a date for equipment delivery was suggested that conflicted with prior obligations. Notably that date was more than a month after the patient had been examined by the physician.
by SS xxx.xxx.17.215
March 01, 2019
Worked with this company for supplies through a major hospital chain in Northern VA. I personally experienced a high level of professionalism with the representatives and stellar follow-through. They valued our relationship and continued to maintain their commitments despite weather challenges, patient difficulties, and discharge delays. As a Case Manager, this resource became invaluable as I grew to trust my local repr (WR) and rely heavily on her for advice, communication, and fast action.
by CMVNA xxx.xxx.208.9
March 14, 2016
Was seen right away for a new c-pap, by a therapist. She was outstanding as far as giving me an excellent explanation on how to use the equipment.

Lincare has been very prompt on calling, when I need new supplies, and then mailing them. I hope this good service continues.
by jane xxx.xxx.28.38
December 15, 2015
Are you going to visit this retail store again?
Without a doubt!
Was it easy to find parking at this retail store?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.224.7
October 29, 2014
I was very satisfied with the service provided
by Fred Augusti xxx.xxx.116.167
October 25, 2014
everyone was very nice. The attendant was very nice and knolegeable.
But everytime i get an order for sullies they continue to send the wrong parts for my mask.
by Carmen Burgess xxx.xxx.201.100
October 09, 2014
Did this retail store have reasonable prices?
Yes
Was the staff at this retail store friendly?
Yes
Would you refer this retail store to a family member or friend?
Yes
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were you able to get all of your questions answered while you were at this retail store?
Yes
by Anonymous xxx.xxx.5.11
July 29, 2014
Follow up is very poor, I have not heard from a Lincare specialist in at least 8 months!
by Mario xxx.xxx.222.89
July 21, 2014
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Would you refer this retail store to a family member or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was the staff at this retail store friendly?
Yes, they went above and beyond
Was it easy to find parking at this retail store?
Yes, it was convenient
by Docnote xxx.xxx.72.133
July 11, 2014
I originally received my machine from them several years ago. My cpap machine started making a whistling noise, So I called to make an appointment the soonest they had was a week away. The office called me 3 times to get my insurance correct. I drove 2 hours to get there, in horrible traffic in the morning being a half hour late to my appointment, they told me I would have to reschedule, I declined and walked out. These people are not flexible at all so be aware.
by Walter xxx.xxx.80.102
May 30, 2014
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4200 LAFAYETTE CENTER DR STE D, CHANTILLY, VA 20151