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APRIA HEALTHCARE INC

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APRIA HEALTHCARE INC
APRIA HEALTHCARE INC
(29 Reviews)
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5701 GENERAL WASHINGTON DR ALEXANDRIA, VA 22312
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Consumer Feedback

(29 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Does this provider welcome questions?
Not at all. They ignored my questions
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous
December 15, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was the waiting area spacious?
Yes
by Anonymous
December 12, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
October 26, 2011
They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I wasn't very happy with how inconveniently located their business was because if I had known how long it would take me to get there I might have just gone somewhere else. It was really far from the freeway and other shopping centers. Based on my experience, I wouldn't recommend them to my friends or family.
by Anonymous
October 25, 2011
Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They definitely didn't have enough staff members on hand. It seemed like one person was trying to do everything, and I ended up waiting for a very long time. I wish they gave me good advice, but most of the time they only give me advice that would benefit them. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I will try calling in just a few moments to see if there is any way I can get the necessary equipment I need, however; it has taken over a month to get a simple piece of equipment, and I feel misled by innacurate information.
by Anonymous
October 17, 2011
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous
October 11, 2011
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
September 09, 2011
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They gave about the same level of care as others I have been to for the same problem. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand.
by Anonymous
August 24, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
August 02, 2011
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Map and Directions
5701 GENERAL WASHINGTON DR, ALEXANDRIA, VA 22312