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LIFEAID MEDICAL EQUIPMENT

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LIFEAID MEDICAL EQUIPMENT
LIFEAID MEDICAL EQUIPMENT
(3 Reviews)
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1241 S JACKSON ST TULLAHOMA, TN 37388
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Consumer Feedback

(3 Reviews)
I ordered a replacement wheel for a mobiility chair. I called to check on the status since I was expecting it to arrive. The person I spoke with said he'd call and get back with me on the status. I had to call back two other days and it wasn't until the third converstation that he finally called me back with an update. The reason he gave was that the supplier had a run on the wheels recently and they were out of stock. They expected to have them ship the 28th or 30th. My bad review is based on them not checking and returning any calls the first two times. I'm also a bit leary on the reason for the delay. I believe when you tell a customer you'll check and call them right back then thats exactly what you should do. I purchased from them before with good results but this experience zeroed out the other experiences. They lost a customer. They need some customer service training.
by R Asta xxx.xxx.24.10
September 28, 2015
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.168.6
December 18, 2013
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
November 13, 2011
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Map and Directions
1241 S JACKSON ST, TULLAHOMA, TN 37388