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SUPERIOR OXYGEN & MEDICAL SUPPLIES IN

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SUPERIOR OXYGEN & MEDICAL SUPPLIES IN
SUPERIOR OXYGEN & MEDICAL SUPPLIES IN
(16 Reviews)
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545 PENN AVE WEST READING, PA 19611
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Super disappointed!!! I'm looking for a lift reclining chair and stopped at Superior Oxygen in West Reading. They had a great selection of lift chairs, but they were all for thin people. A dozen chairs and not one was a wide body chair. I was told they had one at the warehouse but none in the store. The salesman didn't offer to get the chair to the showroom so I could try it. I want to buy one, but I want to sit in one before I purchase it. The wide body chairs have a different density foam than the other chairs. Some of the features that are on the chairs for thin people are not available on the wide body chairs. I thought the older salesman was rude and not very well informed.
by disgusted customer xxx.xxx.142.51
February 20, 2022
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Are you going to visit this retail store again?
Without a doubt!
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Was it easy to find parking at this retail store?
Extremely easy, and close to the entrance
Did this retail store have reasonable prices?
Yes
by Anonymous xxx.xxx.168.49
March 02, 2017
My name is Elizabeth DeJesus and I went into this store per doctor's orders to get an extra large heating pad. The front counter girl named Valerie laughed in my face and with her employees. She then said that it couldn't possibly exist. Then she did find it and then told me my medicaid didn't cover it. She was very rude and degrading and I felt humiliated. I will NEVER step foot in this place ever again! Then my son contacted the owner named Tom and he was equally as rude and offensive and hung up the phone on my son. Who do they think they are? Acting holier than thou when it's me who's paying for the product. I also go there for my oxygen supplies but never again. They are completely unprofessional and rude and negative people.
by Elizabeth xxx.xxx.99.175
October 30, 2014
well taken care off ...
by karen v white xxx.xxx.119.17
October 06, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous xxx.xxx.48.1
November 12, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.42.183
August 28, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider use excessive foul language?
No
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.113.55
August 07, 2013
Are you going to visit this provider again?
Sure
Does this provider always put the customer first?
Yes, they always put customers first
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.198.17
July 30, 2013
Their store is a horrible disorganized mess. The staff knows nothing about the equipment. They do not return calls. They are supposed to have 24 hour emergency service, but they don't always respond. They belittle the severity of life threatening situations. They act like you are bothering them. The delivery guys are very unprofessional and do not respect your space. We were not supposed to have anyone in our house in order to keep our preemie safe, but they would push in the door, walk through the house, and use our home phone!
by Preemie mom xxx.xxx.173.1
July 27, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were you able to relax during your appointment?
Yes
Did you experience unnecessary pain during your visit?
No
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous xxx.xxx.139.189
June 10, 2013
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Map and Directions
545 PENN AVE, WEST READING, PA 19611