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NEIGHBORCARE HOME MED EQUIP INC

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BPI Medical Supply

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NEIGHBORCARE HOME MED EQUIP INC
NEIGHBORCARE HOME MED EQUIP INC
(11 Reviews)
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9 CREEK PKWY BOOTHWYN, PA 19061
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
I think this is a great company. The people that work here are kind and I am very pleased
by tom xxx.xxx.118.145
October 25, 2016
This company is horrible. Do not use. Whenever I call the people are rude and heaven forbid they deliver life essential medical equipment more than every other week. I had to pick up the order of oxygen tanks one time and they complained because I got there 15 minutes prior to them closing. I'm sorry I have a job that I had to leave early in order to do "your" job. Not to mention when my mother's oxygen concentrator stopped working they said, "we will try to get someone out there today." It was a Friday which meant if they did not get someone out there that day, we would have to wait until Monday. We didn't have many oxygen tanks left to last the entire weekend. I had to ask my sister who is an attorney to call them and threaten them. It's bad enough that we have to watch my mother go through horrible illness everyday until she dies. Now these ignorant people act like we are inconveniencing them because we ask for something that wasn't in there schedule and that is WHAT THEY GET PAID TO DO. I'm sorry, you need to get some customer service training or get a entirely new staff.
by VERY ANGRY CUSTOMER xxx.xxx.253.126
February 06, 2015
Building at 9 creek parkway is empty...no forwarding address for Neighborcare....
by Mark xxx.xxx.5.10
May 01, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider listen to your input and concerns?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider use excessive foul language?
No
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.10.125
October 25, 2013
Was this provider late to your appointments?
No, they were on time
Did this provider seem irritated to be working with you?
No, they were polite
Did they follow up with you after your appointment?
Yes.
Did this provider answer all of your questions?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.116.145
January 15, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider remember you and your circumstances at every appointment?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.215.139
January 14, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.14.100
December 14, 2012
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.18.206
December 10, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.178.154
June 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.187.87
April 26, 2012
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Map and Directions
9 CREEK PKWY, BOOTHWYN, PA 19061