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HOME HEALTHWORKS INC

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HOME HEALTHWORKS INC
HOME HEALTHWORKS INC
(7 Reviews)
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7801 NEW FALLS RD STE A LEVITTOWN, PA 19055
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Consumer Feedback

(7 Reviews)
Service
2.5 star average for Service
Environment
2 star average for Environment
Expertise
2 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
I was treated like I was being annoying when I received not one, but 2 defective devices in a row. The second one was so defective it actually caused injury. When I reported this to them their response was basically "oh, ok". They then gave me back the first one I returned to wear instead of ordering another replacement. When I reported the major defect to the manufacturer, they offered to replace the one I was wearing until they contacted HHW Inc to obtain the defective product I returned to them and was told they already ordered me a replacement and I had it. Absolutely FALSE. Not to mention, they measured me for the device when I first went in and according to the manufacturer's guidelines, they ordered me the wrong size both times. I've been playing nice for 3 months now and I'm still wearing a device with missing stitching in the wrong size. I'll travel outside the area to get products in the future if I ever need them. FYI, the manufacturer of the defective devices- BSN Medical Inc. NC
by anonymous xxx.xxx.59.7
September 07, 2017
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous xxx.xxx.41.211
July 22, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.150.158
January 13, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.68.184
September 18, 2012
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Are you going to visit this provider again?
Not if my life depended on it
Was it easy to make an appointment with this provider?
Practically Impossible
by Anonymous xxx.xxx.30.45
April 20, 2012
I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. They didn't tell me very much about my treatments' risks and benefits. I still felt like I had to do my own research. They really make no effort to maintain a professional appearance here. I was shocked at how unprofessional they looked. It doesn't matter how many times I come here, they just cannot seem to remember my name and they make no effort to even try. I'd rather go to someone else who might actually appreciate my loyalty and business. It was very clear that they didn't take pride in their office's appearance. In fact, the office was disgusting.
by Anonymous
January 13, 2012
I would never visit them again. I was very disappointed. They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. They definitely don't have a good professional reputation within my community. Everyone knows they're not trustworthy at all. There was only a couple of times where the staff was actually able to answer my questions. Most of the time, they'd refer me to their boss or another staff member. They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods. Completely rude and unprofessional, avoid at all costs.
by Anonymous
May 05, 2011
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7801 NEW FALLS RD STE A, LEVITTOWN, PA 19055